Terms of Service
Welcome to Lumivori.
These Terms of Service ("Terms") govern your access to and use of the Lumivori website, products, and services available through:
By accessing or using our website, you agree to be bound by these Terms of Service. Please read these Terms carefully before using our website or placing an order.
1. Company Information
Lumivori is operated by:
Huizhou Yufan Network Technology Co., Ltd.
Company Address:
49 Hengjin Street,
Sha Tin District, Hong Kong
Email:
Phone:
+86 19977665865
Customer Support Hours:
Monday-Friday 9:00 AM-6:00 PM PDT
2. Use of Our Website
By using the Lumivori website, you agree that you will:
- Provide accurate and complete information when placing orders.
- Use the website only for lawful purposes.
- Not attempt to interfere with website security or functionality.
- Not misuse website content, services, or systems.
Lumivori reserves the right to restrict or terminate access to our website if we believe a user has violated these Terms or applicable laws.
3. Product Information
We make every effort to ensure that product descriptions, images, pricing, and information displayed on Lumivori are accurate.
However:
- Product colors may vary slightly depending on device screen settings.
- Minor differences in appearance, texture, or finish may occur due to manufacturing characteristics.
- Product availability may change without prior notice.
Lumivori reserves the right to correct errors, update product information, or modify product availability at any time.
4. Orders and Purchases
When you place an order through Lumivori, you agree to provide accurate:
- Name
- Shipping address
- Contact information
- Payment information
After placing an order, you will receive an order confirmation email.
An order confirmation does not necessarily mean that your order has been accepted. Lumivori reserves the right to cancel or refuse an order when necessary, including situations involving:
- Incorrect pricing information
- Suspected fraudulent activity
- Product availability issues
- Incorrect customer information
If an order is cancelled after payment has been received, a refund will be issued according to our payment processing procedures.
5. Pricing and Payments
All prices displayed on Lumivori are shown in the applicable currency during checkout.
Customers are responsible for ensuring that payment information provided is accurate and valid.
We accept payments through secure third-party payment providers.
Lumivori does not directly store complete payment card information.
Payment processing is handled according to the security practices and policies of the applicable payment provider.
6. Shipping
Shipping services, delivery estimates, and shipping fees are described in our Shipping Policy.
Please review our Shipping Policy for detailed information regarding:
- Processing times
- Shipping methods
- Delivery estimates
- Shipping fees
Lumivori is not responsible for delays caused by circumstances outside our reasonable control, including:
- Carrier delays
- Weather conditions
- Customs procedures
- Public holidays
- Incorrect shipping information provided by customers
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Customers should review the Return & Refund Policy for information regarding:
- Return eligibility
- 180-day return period
- Refund procedures
- Return shipping responsibilities
Our Return & Refund Policy is considered part of these Terms of Service.
8. Intellectual Property
All content available on the Lumivori website, including but not limited to:
- Logos
- Brand names
- Product images
- Website designs
- Text
- Graphics
- Website materials
is owned by or licensed to Lumivori and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use our content without prior written permission.
9. User Information and Privacy
Your privacy is important to us.
Information collected through your use of Lumivori is handled according to our:
Privacy Notice
By using our website, you acknowledge that you have reviewed and understood our Privacy Notice.
10. Third-Party Services and Links
Lumivori may use third-party services to support website operations, including:
- Payment processing
- Shipping services
- Analytics tools
- Website functionality providers
Third-party services operate according to their own terms and privacy policies.
Lumivori is not responsible for the content, availability, or practices of third-party websites or services.
11. Limitation of Liability
To the extent permitted by applicable laws, Lumivori shall not be responsible for losses or damages resulting from:
- Improper use of products
- Unauthorized website use
- Third-party service interruptions
- Events beyond our reasonable control
Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.
12. Disclaimer
Lumivori provides website content and services on an "as available" basis.
While we strive to provide accurate information and reliable service, we do not guarantee that:
- The website will always operate without interruption.
- All information will always be completely error-free.
- Product availability will remain unchanged.
13. Changes to These Terms
Lumivori reserves the right to update or modify these Terms of Service at any time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our website after changes are posted means you accept the updated Terms.
14. Governing Terms
These Terms of Service are governed by applicable laws and regulations.
Any disputes arising from your use of Lumivori services will be handled according to applicable legal procedures and regulations.